This legal notice regulates the use of the website WWW.SOLBOOKING.COM (hereafter referred to as THE WEBSITE), whose owner is SOLBOOKING SPAIN, S.L. (hereafter referred to as THE WEBSITE OWNER).
The WEBSITE OWNER, in compliance with Law 34/2002, of 11 of July, of Information Society Services and Electronic Commerce, informs you that:
• Its company name is: SOLBOOKING SPAIN, S.L.
• Its commercial name is: SOLBOOKING
• Its CIF is: B04804290
• Its headquarters are located at: CALLE MARIE CURIE, 20, 1º DERECHA. PARQUE TECNOLÓGICO DE ANDALUCÍA, MALAGA, (MALAGA), POSTCODE. 29590.
• Registered in the Trade Register in: MÁLAGA, VOLUME 5836, BOOK 4743, FOLIO 162, SHEET MA-150648, REGISTRATION 2.
You may communicate with us using the following methods:
• Telephone: 902500900
• Email: SUPPORT@SOLBOOKING.COM
• Chatbot: artificial intelligence software, available on our website, available 24 hours a day.
All notifications and communication between Users and the WEBSITE OWNER are considered effective for all purposes, when they are made by post or any other methods other than those previously listed.
Access and/or use of this portal belonging to the WEBSITE OWNER, creator of the website, attributes the condition of User to any person who accepts the General Conditions of Use stated here upon access and/or use. These Conditions shall be applicable independently from the General Terms and Conditions which must be complied with in all circumstances.
3) USE OF THE PORTAL.
The website and its services are freely accessible and free of charge. However, the WEBSITE OWNER restricts the use of some of the services offered on the website to those who complete the corresponding form, to become portal Users.
The User guarantees the authenticity and update of all data communicated to the WEBSITE OWNER and shall be solely responsible for false or inaccurate statements. The User shall expressly commit to using the content and services belonging to the WEBSITE OWNER appropriately, and shall abstain from using them for the following activities, among others:
a. Diffusing criminal, violent, pornographic, racist, xenophobic or offensive content, or any content that incites terrorism or generally breaches the law or public order.
b. Introducing web viruses or carrying out any action likely to alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems belonging to the WEBSITE OWNER or to third parties, or obstructing other Users’ access to the website and its services via the mass consumption of the IT resources used by the WEBSITE OWNER to provide services.
c. Attempting to access the email accounts of other Users or restricted areas of the WEBSITE OWNER’s IT systems or those of third parties and, where relevant, extracting information.
d. Violating intellectual or industrial property rights, or breaching the confidentiality of information belonging to the WEBSITE OWNER or third parties.
e. Impersonating the identity of another User, public administration authorities or third parties.
f. Reproducing, copying, distributing, making available or any other method of publicly communicating, transforming or modifying the content without the prior authorisation of the owner of these corresponding rights, or unless this is legally permitted.
g. Collecting data for advertising purposes or to send any type of advertising and communications for sales or purposes or other purposes of a commercial nature without prior request or consent.
The WEBSITE OWNER wishes to make Users and customers aware of the website, the policy implemented concerning the processing and protection of personal data of those who voluntarily use the contact forms to contact the WEBSITE OWNER, and access to the website, which involves communicating personal data to the WEBSITE OWNER.
A.- Identification of the controller.
The WEBSITE OWNER, holder of CIF B04804290, informs the User and customer of their website of the existence of an automated activity register of personal data called CUSTOMERS, where personal data about Users and customers is collected and stored to manage their request.
B.- Update of policies.
C.- Purpose of the activity register.
The WEBSITE OWNER does not request data from Internet users when they visit the website, apart from identifying data. The communication of personal data of the User to the WEBSITE OWNER via the website can therefore only occur when the Users voluntarily use the contact form service or other means of communication to contact the WEBSITE OWNER, given that in these cases processing of this data is inevitable and implicit to the communication system. For these cases and those described in the following section, the company shall inform the customer that their data shall be processed for the following purposes: To carry out all management tasks related to the elaboration of quotes, contracting and service provision from the WEBSITE OWNER, to the company that it belongs to, or if the data subject requests the processing. Data may also be processed to manage and respond to communication received and commercial research communication to keep Users informed of potential promotions.
We inform that when the User does not maintain commercial relationships with the WEBSITE OWNER, and sends an email or other communication to the WEBSITE OWNER, indicating other personal data, this User is understood to be granting their free, unequivocal, specific, informed and expressed consent for the WEBSITE OWNER to process their personal data for the aforementioned purposes as well as to reply to their communication or to send documentation. In the same way, the WEBSITE OWNER informs that if the customer sends an email or provides the WEBSITE OWNER with their personal data on the basis of the position they hold in a company, be this administrator, manager, representative and/or any other position as a person of contact within a company, it shall be understood that this communication comes with the free, unequivocal, specific, informed and express consent for the WEBSITE OWNER to process the personal data for the aforementioned purposes.
E.- Identification of recipients to whom the WEBSITE OWNER anticipates disclosing personal data or granting access.
The WEBSITE OWNER only anticipates disclosing or communicating personal data in compliance with (EU) Regulation 2016/679 of the European Parliament and of the Council of the 27 April 2016 and Organic Law 3/2018 of the 5 December of the Protection of Personal Data and the Guarantee of Digital Rights (hereafter referred to as the GDPR), when this must be done to comply with the obligations stipulated by Public Administration, organisms or people directly related to the WEBSITE OWNER, in cases where this is necessary to comply with legislation in force in each subject and each moment or in cases where they have expressly consented to this.
In the same way, the WEBSITE OWNER shall inform the User of any other necessary data disclosure. They shall be informed of the recipients of the information expressly, precisely and unequivocally when the GDPR establishes this, the purpose behind sending the data and the nature of the data to be sent. Where the GDPR establishes it, unequivocal specific consent shall be requested and the User informed.
However, the WEBSITE OWNER informs the User and client that any personal data processing shall be subject to the legislation in force in Spain in terms of data protection, established by the GDPR and its complementary regulations and development. In this sense, the WEBSITE OWNER is solely responsible and guarantees the confidentiality of the personal data requested from the User on the website.
F.- Calidad de los datos.
The WEBSITE OWNER warns the User that unless a legal representation has been correctly established, no User may use the identity of another person and communicate their personal data. The User must therefore remember at all times that they may only include personal data corresponding to their own identity. This data must be appropriate, pertinent, updated, exact and true. For these purposes, the User shall be solely responsible for any direct and/or indirect damage caused to third parties or to the WEBSITE OWNER caused by the use of another person’s personal data or of their own data when it is false, erroneous, not updated not adapted or not pertinent. In the same way, the User who provides personal data belonging to a third party is subject to the ruling of the GDPR obliging them to inform the data subject that their data has been provided, relevant when the personal data has not been collected by the data subject, and/or they shall be held responsible for the consequences of not informing them.
G.- Exercise of the rights to Access, Rectification, Limitation of processing, Portability, Cancellation, Opposition to processing and Data erasure.
The WEBSITE OWNER informs the User of the possibility to exercise their right to access, rectification, limitation of processing, portability, opposition to processing and data erasure, as well as the right to file a claim with the Supervisory Authority in writing, to the WEBSITE OWNER at the following address: CALLE MARIE CURIE, 20, 1º DERECHA. PARQUE TECNOLÓGICO DE ANDALUCÍA or by email at SUPPORT@SOLBOOKING.COM, in both cases including a copy of their identity document.
H.- Use of forms to collect personal data.
I.- Security measures adapted regarding personal data processing.
The WEBSITE OWNER informs the User that, in compliance with the GDPR, they have adopted the technical and organisational measures which are necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, considering the state of the technology, the nature of the stored data and the risks that it is exposed to. In the same way, the WEBSITE OWNER guarantees to the User that they shall comply with the obligation of professional secrecy regarding the Users’ personal data and the need to store it.
J.- Más información sobre política de privacidad.
5) INTELLECTUAL AND INDUSTRIAL PROPERTY.
In accordance with what is established in the legislation in force regulating intellectual property, the reproduction, distribution and public communication, including making the content including text, photographs, graphics, images, icons, technology, software and graphic design and source codes partially or totally available for commercial purposes, in any format and via any technical method is expressly forbidden without the prior authorisation of the WEBSITE OWNER.
All the content on the website belongs to the WEBSITE OWNER, and the User is not granted any exploitation rights over them, beyond that which is strictly necessary for the correct use of the website.
Ultimately, Users accessing this website can view the content and make, where relevant, authorised private copies provided that the reproduced elements are not later disclosed to third parties, nor installed on servers connected to networks, nor made object of any type of commercial exploitation.
At the same time, all brands, commercial names or distinguishing signs of any type that appear on the website are the property of the WEBSITE OWNER, without this implying that the use or access to them gives the User any rights over them.
The establishment of a hyperlink does not in any case imply that there is a relationship between the WEBSITE OWNER and the owner of the linked website, nor the WEBSITE OWNER’s acceptance or approval of its content or services. Any person who wishes to establish a hyperlink must request prior authorisation from the WEBSITE OWNER. In any case, a hyperlink can only permit access to the home page of a website, and false, inaccurate or incorrect manifestations or indications must not be made about the WEBSITE OWNER. Hyperlinks must not include illicit content that goes against good practices or public order. The WEBSITE OWNER shall not be held responsible for the use that each User makes of the material made available on this website nor the actions carried out using it.
6) EXCLUSION OF GUARANTEES AND RESPONSIBILITIES.
The content of this website is general and has a merely informative purpose, without fully guaranteeing access to all content, nor its exhaustiveness, correctness, validity or update, nor its suitability or usefulness for a specific purpose.
The WEBSITE OWNER excludes, where permitted by the juridical system, any responsibility for damage and prejudice of any kind deriving from:
a. Inability to access the website or the lack of veracity, precision, exhaustivity and/or update of the content, and the existence of vices and defects of any kind of the content transmitted, diffused, stored, made available to those who access via the website or the services offered.
b. The presence of viruses or other elements in the content that could cause alterations to the IT systems, electronic documents or User data.
c. Non-compliance with laws, good faith, public order, traffic uses and this legal notice as a consequence of incorrect use of the website. In particular, and
as an example, the WEBSITE OWNER shall not be responsible for the actions of third parties who breach intellectual and industrial property rights, company secrets, right to honour, personal and familiar privacy and self-image, as well as the regulations regarding unfair competition and illicit advertising.
7) MODIFICATION AND DURATION OF THESE CONDITIONS.
The WEBSITE OWNER can modify these conditions at any time, duly published as they appear here. The validity of these conditions is dependent on their publication and shall be valid until they are modified by others, which shall be duly published.
The WEBSITE OWNER declines any responsibility regarding the information collected outside this website and not managed by our webmaster. The function of the links that appear on this website is exclusively to inform the User of the existence of other sources that could add to the content offered by this website. The WEBSITE OWNER does not guarantee, nor accepts any responsibility for the functionality or accessibility of the linked websites. They do not suggest, invite or recommend visiting these, so they shall not be responsible for the results obtained neither. The WEBSITE OWNER shall not be responsible for the establishment of hyperlinks by third parties.
9) RIGHT TO EXCLUSION.
The WEBSITE OWNER reserve the right to deny or remove access to the portal and/or services offered without giving prior warning, at its own request or that of a third party, to Users who do not comply with these Portal Use General Conditions.
10) BASIC CONCEPTS.
If any User or third parties believes that there are facts or circumstances that reveal the illicit nature of the use of any content and/or any activity on the websites included or accessible from the website, they must notify the WEBSITE OWNER, duly identifying themselves, specifying the alleged infractions and declaring expressly and under their own responsibility that the information provided in the notification is exact.
The administrative information provided via the website does not substitute the legal publication of laws, regulations, plans, general clauses and acts that must be formally published in the official journals of public administration, that represent the only instrument that certifies their authenticity and content. The information available on this website must be considered as a guide.
12) APPLICABLE LAW AND JURISDICTION.
These conditions shall be governed or interpreted in compliance with Spanish legislation where this is not expressly established. The provider and the User agree to settle any controversy that may arise during the provision of products or services that are object of these conditions in the Courts and Tribunals of the place of residency of the User.
If the User’s place of residence is outside Spain, the provider and the User expressly renounce any other forum, submitting to the Courts and Tribunals of the place of residence of the WEBSITE OWNER.